GymnasTrack

GymnasTrack help

Answers for following assigned programs, logging sessions, playing classes, and running Studio — including trial, snapshots, and web class checkout.

Help for athletes

Train in the GymnasTrack app. Programming stays in Studio with your coach.

Classes and what you pay

No athlete Premium. Play classes in the app. Priced checkout is on the web.

Help for trainers

Studio is the back office. Clients train in the athlete app.

Questions

Athletes

Why don’t I see a workout from my trainer?
They need to invite you to the Studio roster and assign a program snapshot. GymnasTrack does not invent a coach program. You can still log other sessions or play a class you can access.
Do I pay for GymnasTrack as an athlete?
There is no athlete Premium subscription in this launch. Priced on-demand classes checkout on the website. The native app never sells them. AI credits are a separate spend if you generate a catalog routine.
Did my session post somewhere when I finished a block?
No. Logging is not publishing. Share a completed session only if you choose to.

Trainers

I edited the program. Why is my client still on the old session?
They follow the snapshot you assigned, not a live draft. Assign a new snapshot when the version should be what they train.
Can I collect my 1:1 coaching fee in the app?
You can display a 1:1 monthly price in Studio. Collecting that price in-app is not in this launch. Priced VOD classes checkout on the website.

If this page does not cover it, write to us. We only answer what the product actually does.

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